• 24-hour professional transfer service, with dedicated airport pickup and a fixed meeting point
• GPS tracking throughout the entire journey, ensuring traveler safety
• With a Thai government-issued tourism and transportation license and our own fleet, you're guaranteed peace of mind
• 120 minutes of extended waiting time
• 30-minute extension for visa-on-arrival applications

— Trip Information — Airport to Pattaya City Transfers Service Hours: 24 hours Meeting Time: Within 120 minutes of your flight's actual arrival time Meeting Location: Suvarnabhumi Airport Arrivals Gate 3 / Don Mueang Airport Arrivals Gate 5. Airport staff will be waiting at the designated location with a sign / Your hotel lobby *Please provide your drop-off location in the "Notes" section of your reservation to facilitate arrangements.

— Airport Pickup Instructions — 1. To ensure accurate and timely pickup, please complete your information, including your flight number, arrival airport, and time. 2. Pick-up Location: After clearing customs and claiming your baggage, please proceed to the designated location. Look for the sign with your name on it and our staff will arrange for you to board the vehicle. ๐ Bangkok Suvarnabhumi International Airport (BKK) Pick-up Location: Arrivals Level (2nd Floor), Gate 3 ๐ Bangkok Don Mueang International Airport (DMK) Pick-up Location: Arrivals Level (1st Floor) Gate 5 3. Waiting Time: The driver will wait for two hours after your flight arrives, free of charge. If the waiting time exceeds two hours due to force majeure factors such as flight delays, please contact our customer service team by text or phone. A waiting fee of 200 THB per hour will be charged (partial hour will be rounded up to one hour). 4. If the waiting time expires and no passenger calls, the driver will be deemed to have abandoned the ride and will leave without a refund. 5. If you do not see the pick-up sign or attendant upon arrival at the designated location, please contact our customer service team immediately. If you leave without contacting our customer service team, the driver will be deemed to have abandoned the ride and will not be refunded. 6. In the event of flight delays or cancellations, please notify our customer service team in advance. Failure to notify our customer service team or making unscheduled notifications will result in any losses and waiting fees incurred. 7. Long-term parking is not permitted at the airport pickup area. The driver must park in the parking lot. Once the airport pickup team meets you, they will notify the driver to drive over. The pickup time will take approximately 15 minutes. Please be patient.

— Hotel Pickup Instructions — 1. Please wait for the driver in the hotel lobby on time. The driver will hold a sign with your English name in the lobby and will arrange for you to board the car after verifying your information. 2. The free waiting time for hotel pickup is 20 minutes. If you are not seen after 20 minutes, the driver will no longer wait for you and will be deemed to have abandoned the ride. The driver will leave and no refund will be given. If you are unable to board the car within the agreed time, you can notify customer service in advance and ask the driver to wait further. A waiting fee of 200 THB per hour will be charged (partial hour will be counted as a full hour). 3. If you have not seen the driver by the scheduled time, please contact our customer service immediately. If you leave without contacting customer service, it will be deemed as a no-show and no refund will be given.